Terms
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Delivery Schedule We will always strive to have your order delivered to you within 5 working days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All orders are subject to VAT at the standard rate with the exception of specific children's clothing which are zero rated. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee We guarantee your satisfaction.
Please read our returns policy.
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| Reaching Us If you need to reach us, please email us on sales@samscotts.co.uk, alternatively, you can call on International +44 1768 866961 or write to us at Sam Scott's, 14 Little Dockray, Penrith, Cumbria, CA11 7HL. |
| Privacy Policy Sam Scott's do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
Returns Policy If any of the items you buy of us do not meet your expectations you may return them to us unused within 7 days of receipt for a refund.
We will endeavour to respond to all complaints within 3 working days of notification.
This guarantee does not affect your statutory rights. |
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